Cancellation & Refund Policy
Understanding our cancellation and refund terms for online education services
Free Cancellation Period
At Adux Classes, we understand that circumstances may change. We offer a 10-day free cancellation period from the date of enrollment for all our courses.
What's Included in Free Cancellation:
- Full refund of course fees paid
- No questions asked policy
- Processing within 5-7 business days
- Refund to original payment method
After 10 Days - No Refund Policy
After the 10-day free cancellation period, no refunds will be provided for any reason. This policy is in place because:
- Educational content and resources have been made available to you
- Teacher time and personalized attention have been allocated
- Course materials and study resources have been accessed
- Administrative and operational costs have been incurred
Cancellation Process
To cancel your enrollment within the 10-day period, please follow these steps:
Contact our support team at [email protected]
Provide your enrollment details and reason for cancellation
Receive confirmation of cancellation within 24 hours
Refund processed within 5-7 business days
Refund Processing
Processing Time:
- • UPI/Digital Wallets: 1-3 business days
- • Credit/Debit Cards: 3-7 business days
- • Net Banking: 3-5 business days
Refund Method:
- • Same payment method used for enrollment
- • Full amount excluding payment gateway charges
- • Email confirmation sent upon processing
Special Circumstances
While our standard policy is no refunds after 10 days, we may consider exceptions in the following cases:
- Technical issues preventing access to course content for extended periods
- Medical emergencies with proper documentation
- Course cancellation by Adux Classes
- Significant changes to course curriculum or schedule
Each case will be reviewed individually, and decisions will be made at the sole discretion of Adux Classes management.
Contact Information
For any questions regarding cancellations or refunds, please contact us:
Last updated: June 2, 2025
This policy is subject to change. Students will be notified of any updates via email.